Better citizen services, lower workload
An AI agent that answers citizen questions, guides permit applications and provides public information — accessible to everyone, around the clock.
Why government teams need help today
Long wait times frustrate citizens
Phone queues, slow email replies and limited office hours create frustration. Citizens expect digital-first services.
Staff shortage in public sector
Hiring and retaining skilled staff is a growing challenge. Existing teams are stretched thin.
Permit processes are complex
Citizens struggle to navigate requirements, forms and deadlines. Incomplete applications create rework for everyone.
Accessibility is a legal requirement
Government services must be accessible in multiple languages and for people with different abilities.
An AI agent for citizen services
Our AI agent answers citizen questions about permits, taxes, waste collection and public services. It guides users through application processes step by step and communicates in multiple languages. Your staff handles the complex cases that need judgement.
What your AI agent handles
Citizen FAQ
Answers questions about permits, taxes, waste collection, parking and municipal services — instantly and in plain language.
Permit guidance
Walks citizens through requirements. Checks eligibility, lists required documents and explains the process step by step.
Status tracking
Provides updates on application status, processing times and next steps. Citizens check progress without calling your office.
Multilingual access
Serves citizens in Dutch, English, Arabic, Turkish and other languages. Ensures equal access to public services.
Report submissions
Handles reports about broken streetlights, potholes, noise complaints and other public issues. Routes them to the right department.
Impact you can measure
Instant answers replace phone queues.
Guided intake reduces incomplete submissions.
24/7 access to clear, accurate information.
Automation reduces the cost of routine services.
Indicative figures based on previous customers. Actual results vary per business and implementation.
Frequently asked questions
Modernise your citizen services
Deploy an AI agent that serves citizens faster and frees up your team for the work that needs a human touch.
Free intro call · Your infrastructure · GDPR compliant